MOST QUESTIONS ARE
ANSWERED RIGHT HERE
Chasing an order update, delivery time, return or size? You'll get an answer below in seconds — no waiting on hold.
TRACK MY ORDER
Use the Track My Order link for live status. Orders are dispatched within 1 business day, and you'll receive tracking by email and SMS the moment it ships.
WHAT IF MY BOOTS DON'T FIT?
No dramas — we offer easy exchanges and returns on unworn boots. Head to our Returns page above to start one in a couple of clicks.
DO YOU HAVE MY SIZE IN STOCK?
Every size shown on a product page is live stock — if you can add it to cart, we have it and it ships within 1 business day.
HOW LONG DOES DELIVERY TAKE?
Most metro orders arrive in 2–5 business days; regional areas can take 5–8. Express options are available at checkout.
CONTACT WORK BOOTS
DIRECT AUSTRALIA
Couldn't find what you were after above? Send us a message — it's the fastest way to reach the team.
At Work Boots Direct, we don't just sell work boots—we help thousands of hardworking Aussies find the right fit every single day.
Include your order number if you have one and we'll get straight to it. Replies within 1 business day, usually much sooner.
SEND A MESSAGE
Prefer to talk it through? You'll usually get a faster answer above, but if you're stuck, give us a ring: 1300 147 609 · Mon–Fri, 8am–4pm AEST